Optimal Use of UX Research Results
UX study results, although rich in crucial information, are often underused.
The problems identified struggle to be fixed in a lasting way, and once presented, study reports are frequently pushed into the background.
This limits their impact
on improving the user experience.
Atomic Usability Research, a user experience management solution, makes it possible to maximise the value of studies by facilitating their updating, archiving, and collaborative sharing for more responsive, targeted decisions.
The Underuse of Digital Study Results
User studies — whether qualitative or quantitative — produce valuable learnings for improving digital interfaces.
Yet, in project reality, these results are not always fully acted upon.
Many identified issues remain unaddressed or receive only partial fixes, often due to a lack of time, follow-through, or cross-team coordination.
It is common for the same pain points to resurface over successive iterations, or to be rediscovered later in other contexts. Even when they seem minor, these issues can significantly affect
perceived quality and user engagement.
UX Knowledge That Gets Lost Over Time
Traditional study reports (often in PowerPoint or PDF formats) are well presented — sometimes shared — but rarely leveraged to their full potential.
Once consulted, they often end up archived in a folder or forgotten on a server.
It is uncommon to revisit them to check whether recommendations were followed or to reuse a key finding in a new project.
The result is a loss of user experience know-how and a risk of repeating the same mistakes.
Sound familiar? This is precisely why approaches like Atomic Usability Research
make so much sense.
Valuing UX Knowledge That Is Both Precious… and Costly
User experience studies mobilise significant resources.
They generate rich knowledge, wish is often underexploited and is built on several key elements:
- Detailed identification of issues of utility and usability
- In-depth, contextualised analysis
- Concrete recommendations accompanied by avenues for further exploration
- And, downstream, the decisions that follow, with a direct impact on user journeys.
To reap the full benefits, this knowledge must be structured, leveraged, and made use of continuously, rigorously, and objectively.
Atomic Usability Research: An Impartial, Fact-Based Approach
True to UXOP’s positioning, Atomic Usability Research relies on a fact-based logic, refocused on the real problems experienced by users.
This approach removes interpretive bias and subjective filters that can influence results analysis.
It provides a
neutral, impartial, and operational framework, turning each user insight into a reliable, shared tool for improvement.
A Very Different Way to Leverage Study Results
- A method that greatly improves updating and archiving.
- A method that simplifies information retrieval across the entire
knowledge base —
multiple sources
enable
better decisions.
- Information collection is broken down into units (impact) to
refine search and enrich results.
- A method that —
crucially — enables
cross-functional sharing of all information and encourages collaborative work
- A method that enables more responsive, better-targeted strategic and operational decisions
Atomic Usability Research: An Innovation Grounded in Real-World Practice
Atomic Usability Research stands as a natural evolution of classic UX Research, propelled by the emergence of new tools and methods.
We are proud to be among the pioneers of this approach in France.
These tools make it possible to structure, enrich, and connect data from user studies — observations, facts, insights, projects, experiences, and more.
Each item can be tagged (by topic, component, device, country, priority, etc.) to make it easier to find and leverage.
Beyond simple archiving, Atomic Usability Research enables the creation of a living, actionable user experience knowledge base.
The Benefits of Atomic Usability Research
- Centralisation of results from user studies
- Collective memory: learnings are no longer forgotten or scattered
- Facilitated sharing across all stakeholders
- Time and efficiency gains in the continuous improvement of user experience quality
