A Preserved User Experience,

From Design to Use

UXOP is the only company in France exclusively dedicated to the evaluation and optimization of the digital user experience (UX).
With a unique and proven expertise in Usability Research, UXOP stands out through a rigorous and impartial approach that ensures the user experience remains consistent, effective, and high-performing throughout the entire digital journey.

Unlike design or communication agencies, UXOP does not intervene in the creative or production stages. Instead, it acts as a trusted third party focused solely on evaluating and enhancing the quality of user interactions — objectively, independently, and with measurable results.

An Independent and Complementary Approach

Unlike design or communication agencies, UXOP does not intervene in the creation or design of digital interfaces (UX Design, UI Design), nor in marketing strategy. These competencies are often managed internally by client teams or outsourced to specialized partners.


UXOP provides a unique and complementary value: expertise focused exclusively on the
 objective, independent, and in-depth analysis of the digital user experience.

Using proven methods and advanced evaluation tools, UXOP helps project teams integrate user feedback more frequently, more effectively, and—most importantly—more objectively into their development process.


This structured approach ensures that decisions are not driven by assumptions or intuition, but grounded in the actual needs and behaviors of end users.

Measurable Impact

Companies that work with UXOP see tangible results: increased conversion rates, fewer drop-offs along user journeys, and improved overall satisfaction.


More intuitive navigation, optimized user flows, and clearer interfaces lead to greater engagement and digital performance.


These benefits go beyond financial outcomes. An optimized user experience fosters trust, improves customer retention, and enhances brand reputation—while reducing customer acquisition costs.

As a neutral partner, UXOP transforms user feedback into strategic, actionable insights.
Its objective approach helps accurately identify optimization levers and provides companies with a lasting competitive edge—by aligning digital interfaces with users’ real expectations

Cross-Sector Expertise for Every Industry

User experience optimization is a strategic driver for all companies, regardless of sector or the nature of their digital services. UXOP works with a wide range of industries—e-commerce, finance, healthcare, manufacturing, public services, and more.


UXOP guarantees unbiased evaluation, free from any design or commercial influence. This neutrality ensures a fresh, informed perspective on each project—highlighting strengths and concrete areas for improvement, based on real-world data and user feedback.

Whether it’s optimizing a checkout process, improving the usability of a business application, or enhancing the accessibility of a public website, UXOP rigorously identifies the most relevant improvement levers.


Its cross-functional expertise ensures that every recommendation is tailored to the specific challenges and strategic goals of each client.

Strategic Support Grounded in Impartial Analysis

UXOP’s role goes beyond simply delivering recommendations. It supports companies in turning insights into concrete actions—through a rigorous, unbiased methodology.


With detailed audits and objective user testing, UXOP helps teams prioritize improvements and build actionable roadmaps based on actual user needs.


Its independent positioning ensures that decisions are based on measurable facts—not assumptions, internal preferences, or market trends.

By integrating user experience evaluation as a continuous, impartial process, UXOP enables organizations to adopt a sustainable improvement model—founded on informed decision-making and optimized resource allocation.


This methodology guarantees a high-performing, engaging user experience while reinforcing the credibility and reliability of the solutions implemented.

UXPrime, une solution innovante d'optimisation de l'expérience utilisateur

UXPrime – An Innovative Solution for Optimizing User Experience

Developed in partnership with Toluna, UXPrime is an expert Usability Research solution dedicated to the continuous improvement of user experience quality.
It supports project teams in the design and evolution of digital interfaces through a structured and effective approach.

UXPrime is built on a proven methodology that combines expert consulting, expert evaluation, and user testing.
This approach enables the rapid identification of usability issues and the delivery of clear, actionable recommendations aligned with users’ real needs and expectations.


Why Choose UXPrime?

  • A practical, fast, and cost-effective solution delivering tangible results
  • Expertise 100% focused on usability
  • An agile, iterative approach that fosters continuous improvement
  • High-performance and impartial evaluation methods and expert insights
  • Accelerated strategic and operational decision-making to optimize user experience

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